Sparrow Moving Services Inc. — SMS Terms & Conditions

Last updated: [04.12.25]

These SMS Terms & Conditions (“Terms”) govern your participation in the SMS/Text Messaging Program (“SMS Program”) provided by Sparrow Moving Services Inc. (“Sparrow Moving”, “we”, “our”, “us”).
By opting in, you agree to these Terms.



1. Consent to Receive SMS Messages

By providing your phone number and opting in through our website, CRM system, phone call, online form, or any other method, you expressly consent to receive automated and non-automated SMS/text messages from Sparrow Moving Services Inc.

You understand that:
• You may receive notifications, booking confirmations, schedule updates, service reminders, customer support messages, and promotional offers (if applicable).
• Your consent is not a condition of purchase.



2. Message Frequency

Message frequency varies depending on your interaction with our services.
You may receive multiple messages related to your move or communication with our team.



3. Charges & Fees

Standard message and data rates may apply.
Your mobile carrier may charge fees for SMS/text messaging.
You are responsible for any such charges.



4. Opt-Out Instructions

You can cancel SMS messages at any time by texting:

STOP

You will receive a one-time confirmation message. You will no longer receive SMS messages unless you opt in again.

For assistance, reply:

HELP

Or contact us directly:

📞 +1 (213) 769-0336
📧 movingsparrow@gmail.com



5. Privacy

Your information is protected according to our Privacy Policy, available here:
[вставьте ссылку на Privacy Policy]

We do not sell or share your phone number with third parties for marketing purposes.



6. Eligibility

You must be:
• At least 18 years old
• The authorized owner or user of the phone number provided for SMS communications



7. Carrier Liability Disclaimer

Mobile carriers (including AT&T, Verizon, T-Mobile, and others) are not responsible for delayed, undelivered, or misdirected messages.



8. No Warranty

Sparrow Moving Services Inc. provides SMS communications “as is,” without any warranties, express or implied.
We do not guarantee:
• Message delivery
• Delivery timing
• Accuracy of SMS content



9. Limitation of Liability

To the fullest extent permitted by law, Sparrow Moving Services Inc. is not liable for:
• Delays or failures in message delivery
• Errors, technical issues, or interruptions
• Damages or losses resulting from your use of the SMS Program

Your exclusive remedy is to discontinue participation in the SMS Program.



10. Indemnification

You agree to indemnify and hold harmless Sparrow Moving Services Inc., its employees, contractors, and affiliates from any claims, damages, losses, or expenses arising from:
• Your participation in the SMS Program
• Violations of these Terms
• Misuse of our services



11. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.



12. Dispute Resolution & Arbitration

Any disputes arising from or relating to these Terms or the SMS Program will be resolved through binding arbitration in Los Angeles County, California.

You agree that:
• Arbitration is the exclusive remedy
• No class actions are allowed
• Each party must resolve disputes individually



13. Changes to These Terms

We may modify or update these Terms at any time. Updated Terms will be posted at:

https://sparrow-moving.com/term-conditions

Your continued participation in the SMS Program constitutes acceptance of any revisions.



14. Contact Information

If you have questions about these Terms, you may contact us:

📞 +1 (213) 769-0336
📧 movingsparrow@gmail.com
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